We own a nationwide brick-and-mortar business. We get it.
When your retail business is centered on the satisfaction of your guests, customer service is of the utmost importance. But when things get busy, how can you give guests on the phone the same courtesy you give those who have already walked through your doors?
You don’t have to ignore one to serve the other. Let ResCon focus on your phones while you attend to your in-store guests. We take the time to really know your business, working on your behalf to give the same great customer satisfaction on the phone that you deliver in person.
Why taking calls offsite is right on point?
Leave guests impressed
ResCon’s dedicated receptionists will handle all of the calls that come into your business, treating each new customer over the phone with the same respect you’d give them in-person.
Keep guests on time
A missed appointment is a missed opportunity. ResCon can boost your business by reminding customers of their appointments on your behalf.
Every company is different, which is why ResCon’s staff studies your business until it can act as longtime employees, rather than as outsourced receptionists.
What will we do to take your retail business to the next level?
Answer 100% of your inbound calls
Make outbound and follow-up calls
Two-way text messaging for your clients that prefer to text instead
Manage your email inbox
Connect with your clients on live web chats
Input clients into your CRM
Collect and manage client feedback
Ready to learn more? Give us a call at 214-919-5919 or email Taylor Clark at firstname.lastname@example.org