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DELIVERING next level service


OMNI-CHANNEL PHONE | EMAIL | TEXT | LIVE CHAT
CONCIERGE SUPPORT FOR SMALL & MEDIUM-SIZED BUSINESSES

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DELIVERING next level service


OMNI-CHANNEL PHONE | EMAIL | TEXT | LIVE CHAT
CONCIERGE SUPPORT FOR SMALL & MEDIUM-SIZED BUSINESSES

 

A LITTLE BIT ABOUT US

Whatever kind of business you have, you need to deal with inbound customers, be they over the phone, email, social media, live chat or text message.  Often these tasks are divided up piecemeal among existing staff and may be done passably well.  Or not.

But what if you had an all-in-one solution?  A group of people tasked to answer your inbound calls who weren’t just answering questions, but were actively making appointments or changes, as well as making outbound calls on directives you give?  And what if that team was available 7 days a week and weren’t tasked with also trying to juggle in-person customers?  Well, then you’d have Resconcierge, aka “RESCON.”

We are a high-touch, and next-level concierge contact center with an omni-channel offering (phone/SMS/email/live chat).  We hope to serve you by consolidating your work flow and serve your clients by delivering an excellent and distinctive experience every time they contact you!

 
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Why RESCON


We save you money and time…
and make you look really good in the process

Why RESCON


We save you money and time…
and make you look really good in the process

Increases Guest Satisfaction

Your clients know that you are giving them your full attention, whether it's because your in-store guests no longer hear phone calls, or because those who do try to communicate with are doing so with staff whose entire focus is communication, not other distracting tasks.

Reduces Employee Turnover

When your staff are empowered to single-task and focus on the guests, they feel more valuable, and hence bond more with you and your business.  Hiring new staff is one of the most time-consuming and expensive things you can do, so why not keep more of the staff you already have?

RAises Profitability

 

By freeing your in-house staff to focus on your guests, you unleash the power of our outbound calls and maintenance to not just make sure your current guests are happy but to upsell, seek referrals, and build new business, all while saving your money on staff by concentrating your communications with us.

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Testimonials


We are proud of the work we do every day and we wanted to share some of the feedback that our clients have given us.

Testimonials


We are proud of the work we do every day and we wanted to share some of the feedback that our clients have given us.

 

“Fast and Friendly, not to mention very accommodating too!  Bravo.”

- Richard R.

 

“Very responsive, quick, and professional, which is greatly appreciated!”

- Hal K.

“I’ve always been able to communicate quickly on your site.  Very satisfied.”

- Sonny P.

 

“Super attitude.  Timely response.  Great job.”

- David C.

 

You too can have your clients saying this about your level of service.  Contact us today. 

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which brands trust rescon?


which brands trust rescon?


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